Eric Phetteplace

I'm a technologist librarian who is passionate about user experience & playing with data.


Professional Experience

CCA Libraries
California College of the ArtsJune 2014 to Present
Systems Librarian who manages a Millennium ILS, EQUELLA digital repository, & Drupal website. Automates workflows, collects & analyzes statistics, performs some reference & instruction. Works closely with the Educational Technology Services department on projects related to instructional technology.
Learning Resource Center
Chesapeake CollegeJune 2011 to May 2014
Emerging Technologies Librarian who developed new & innovative services for a rural community college. My major projects included planning a one-to-one iPad program, a centralized statistics recording system & dashboard display, implementing chat reference, redesigning the LRC website in Drupal, a mobile website, & developing an ERM system.
Research & Scholarly Services
University of Illinois at Urbana-ChampaignAugust 2009 to May 2011
Graduate Assistant who staffed the University Library's central Information Desk & answered reference questions via several modes of communication. Used numerous academic databases & reference resources to answer inquiries. Taught information literacy sections, including ones embedded in the ESL graduate program.
Library Assessment Working Group
University of Illinois at Urbana-ChampaignAugust 2009 to May 2011
Graduate Assistant who maintained a website, analyzed assessment data, visualized data, wrote macro programs in Excel, performed research, & organized ongoing projects such as a pilot implementation of the READ Scale.
Information Services
Parkland CollegeFall 2010
Practicum Student who staffed a reference desk. Providing computer troubleshooting & customized the library's LibGuides to better match the aesthetics of their website.


University of Illinois at Urbana-Champaign
Master of Library & Information Sciences — August 2009 to May 2011
I focused my coursework at GSLIS on developing a broad array of skills which would apply to reference & instruction services in many different settings. Coursework focused on user-centered services & design, as well as adapting to a changing information landscape.
Stanford University
Bachelor of Arts & Sciences in English & Mathematics — September 2003 to June 2007
The double-degree I obtained required additional coursework beyond the usual requirements. My B.A.S. reflects the unique blend of creative & analytical skills which I possess. My English concentration was in Creative Writing, specifically poetry. I completed five writing workshops, attaining an A in each, & published poems in five periodicals.

Professional Activity

I volunteered as a member of the Keynote Committee for the 2015 Code4Lib Conference in Portland, OR as well as on the Website & Keynote Committess for Code4Lib 2016 in Philadelphia. I have also helped organize a regional meetup in the Northern California Bay Area.
Library Information Technology Association
I was a member of the LITA Forum 2014 Planning Committee, assisting in running the 2014 conference in Albuquerque, New Mexico. I was also on the previous year's committee for the 2013 Forum in Louisville, Kentucky. I was an active member of the Library Code Year Interest Group where I helped make a project to teach librarians Git & Github.
Reference & User Services Quarterly
I served as the editor of the Accidental Technologist column for the RUSQ journal from 2012 to 2015.
Association of College & Research Libraries
From 2011 to 2014 I served as a member of the Community & Junior College Libraries Section as well as the Instruction Section. I held the position of Newsletter Editor on the CJCLS Membership & Communications Committee, with an ex officio position on the section's Executive Committee.


A list of my presentations is also available.

Interests & Skills

Web Development
Advanced knowledge of HTML & CSS with experience maintaining & designing websites. Knowledge of JavaScript including the jQuery, Angular, & D3 libraries. Working knowledge of PHP & MySQL. Experience with the Drupal content management system, including theming & extension via modules. Knowledge of configuration & optimization of Apache & Microsoft IIS servers.
Digital Literacy
Experienced with Windows, Mac OS X, & Ubuntu Linux. Familiarity with all Microsoft Office, Libre Office, & Google Drive programs. Advanced Excel user capable of automating complex procedures. Knowledge of BASH scripting in a UNIX environment. I frequently troubleshoot computer problems & teach workshops on computer usage.
Community Volunteering
I enjoy volunteering for community-based organizations which offer assistance to those who need it most. In Urbana-Champaign, I worked for a few non-profits based out of the local Independent Media Center, including Books to Prisoners & the Computer Help Desk. I volunteered most recently with the DC Earned Income Tax Campaign & Alameda County Social Services Agency as a tax preparer for low-income taxpayers.